Headless Means Agility
The customer experience you deliver today has probably become your key differentiator. To continue to effectively meet your customer’s ever-changing demands, your underpinning technology must provide incredible flexibility and agility.
A Headless/MACH/Composable Architecture means that you can take your customer insights and use them to drive a decoupled front-end (UX and creative) that will never be constrained by your back-end systems.
But the impact goes beyond just what the customer experiences. A Headless Architecture also enables things such as:
- Gradual extinction of legacy systems as budgets and/or internal business readiness allows (microservices)
- Content that can be “created once, distributed anywhere” eliminating duplicate efforts
- Auto-scaling that smooth out peak traffic spikes
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